Terms of service

OVERVIEW

Welcome to Little Urban Apothecary Ltd.

Throughout this site, the terms “we”, “us”, and “our” refer to Little Urban Apothecary Ltd. We operate this website and online store, including all information, products, and services available to you (the “Services”).

Our store is powered by Shopify, which enables us to provide a secure and seamless shopping experience.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, please do not use our Services.


SECTION 1 – ACCESS & USE

By using our Services, you confirm that you are at least the age of majority in your province or territory of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You agree to provide accurate, complete, and current information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account and all activity under it.


SECTION 2 – PRODUCTS

We strive to present our products as accurately as possible. However, colours and appearance may vary depending on your device.

All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.


SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.

Orders are confirmed only after payment is processed and you receive a confirmation email. We may not be able to modify or cancel orders once they are submitted.

Returns and exchanges are subject to our Refund Policy [LINK].

Products are intended for personal use and not for resale.


SECTION 4 – PRICING & PAYMENT

Prices are subject to change without notice. Taxes, shipping, and applicable fees are calculated at checkout unless otherwise stated.

You agree to provide accurate payment details and authorize us to charge your selected payment method for your purchase.


SECTION 5 – SHIPPING

Shipping timelines are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.

Once your order is shipped, responsibility transfers to you.


SECTION 6 – INTELLECTUAL PROPERTY

All content on this site—including images, text, branding, and product designs—is the property of Little Urban Apothecary Ltd. and may not be used, copied, or reproduced without written permission.

Use of our website is for personal, non-commercial purposes only.


SECTION 7 – THIRD-PARTY SERVICES

We may provide access to third-party tools or links. These are provided “as is,” and we are not responsible for their content or performance.


SECTION 8 – SHOPIFY PLATFORM

Our store is powered by Shopify; however, all purchases are made directly with Little Urban Apothecary Ltd. Shopify is not responsible for any transactions, products, or services purchased through our store.


SECTION 9 – PRIVACY

Your personal information is handled in accordance with our Privacy Policy [LINK]. By using our Services, you consent to this collection and use.


SECTION 10 – FEEDBACK

Any feedback, reviews, or suggestions you provide may be used by us for marketing or promotional purposes. You agree that your submissions will not violate any laws or third-party rights.


SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been submitted.


SECTION 12 – PROHIBITED USE

You agree not to use our website for any unlawful or harmful purpose, including misuse of content, interference with the site, or violation of any laws.


SECTION 13 – TERMINATION

We may suspend or terminate access to our Services at any time if these Terms are violated.


SECTION 14 – DISCLAIMER

All products and services are provided “as is” without warranties of any kind unless otherwise stated. Use of our products is at your own discretion.


SECTION 15 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Little Urban Apothecary Ltd. is not liable for any damages arising from the use of our Services or products.


SECTION 16 – GOVERNING LAW

These Terms are governed by the laws of Canada and the Province of New Brunswick.


SECTION 17 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of our website constitutes acceptance of those changes.


SECTION 18 – CONTACT

For questions about these Terms, please contact us at:
📧 littleurbanapothecary@gmail.com


LEGAL DISCLAIMER

All information provided through our website, social media, emails, or product descriptions is for general educational purposes only.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional regarding any medical concerns.

Any references to the benefits of herbs or essential oils are based on traditional and holistic practices and are for informational purposes only.